IT-VPN Access
Remote Access
KHAS VPN
KHAS VPN provides a **secure** and **encrypted** connection to the university's internal systems from off-campus. It is used for remote access to services only accessible from within the campus, such as library resources, licensed software, and specific internal network services.
What is VPN?
VPN (Virtual Private Network) ensures data security by creating an encrypted tunnel between your device and the KHAS network. Your internet traffic is routed through KHAS security policies.
VPN should only be turned on when needed; it should be turned off when you are done.
Who Can Use It?
- Students: Library e-resources and student-accessible internal services.
- Academic/Administrative Staff: Internal systems and file/sharing areas defined for staff.
Access privileges may vary based on your role.
Prerequisites
- Active KHAS email account and up-to-date password
- Up-to-date operating system on your device and administrator (admin) privileges
- Up-to-date antivirus and security patches
Additional policy restrictions may apply on public/corporate devices. Follow your institution's security policies.
Supported Operating Systems
- Windows 10/11
- macOS (current versions)
- Linux (installation steps may vary by distribution)
- iOS / Android (via mobile client)
Required client software and profile may vary based on your role.
Quick Setup Summary
- Install the client: Install the VPN client suitable for your role on your device.
- Add profile/settings: Enter the server address, identity, and authentication settings.
- Log in: Sign in with your KHAS email and password.
- Verify connection: Test access to internal systems.
If you don't want the step-by-step guide PDF, this summary is sufficient; I can add PDF buttons later if you wish.
Security and Usage
- Use only your own account, do not share your password.
- Turn off VPN when you are done.
- Access to illegal content/applications is strictly prohibited.
- Contact IT Support in suspicious situations.
Frequently Asked Questions
I connected to VPN but some sites are slow.
Latency may occur as all traffic passes through VPN. Usage for business purposes only is recommended.
I cannot access internal systems.
Role-based authorization may be required. Specify the access type by creating a support request.
My password is not working.
Update your KHAS password and try again; if the problem persists, open a support request.
Basic Troubleshooting
- Verify your internet connection and date/time settings.
- Update the client, restart the device.
- Test with a different network (mobile hotspot).
- Allow the client in firewall/antivirus settings.
For ongoing issues, apply using the "VPN Installation Support Request" button below.
VPN Installation Support Request
You can submit your support request by clicking the button.