{"id":33294,"date":"2025-08-15T09:52:15","date_gmt":"2025-08-15T06:52:15","guid":{"rendered":"https:\/\/www.khas.edu.tr\/?page_id=33294"},"modified":"2025-12-03T15:16:00","modified_gmt":"2025-12-03T12:16:00","slug":"it-it-support-services-helpdesk","status":"publish","type":"page","link":"https:\/\/www.khas.edu.tr\/en\/it-it-support-services-helpdesk\/","title":{"rendered":"IT-IT Support Services (Helpdesk)"},"content":{"rendered":"\t\t
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<\/i> IT Services<\/div>\r\n

\r\n <\/i> IT Support and Helpdesk Services\r\n <\/h1>\r\n

\r\n The Helpdesk Unit provides fast and effective solutions to the information technology needs of our students, academic, and administrative staff. The goal is to ensure a continuous and efficient learning\/working environment in computer, network, printer, and software processes.\r\n <\/p>\r\n\r\n

\r\n \r\n <\/i> MyKHAS Tickets (Create Request)\r\n <\/a>\r\n \r\n <\/i> bt-destek@khas.edu.tr\r\n <\/a>\r\n Working hours: Weekdays 08:30\u201317:30<\/span>\r\n <\/div>\r\n <\/header>\r\n\r\n
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<\/i><\/div>\r\n
\r\n When creating a request, please include location<\/strong> (building\/room), device information<\/strong> (brand\u2013model\/tag), error message<\/strong>, and if possible, a screenshot<\/strong>. This information speeds up the resolution time.\r\n <\/div>\r\n <\/div>\r\n\r\n
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<\/i> Support Services for Students<\/div>\r\n