{"id":33285,"date":"2025-08-11T09:03:22","date_gmt":"2025-08-11T06:03:22","guid":{"rendered":"https:\/\/www.khas.edu.tr\/?page_id=33285"},"modified":"2025-12-03T15:12:19","modified_gmt":"2025-12-03T12:12:19","slug":"it-classroom-and-auditorium-technology-support-services","status":"publish","type":"page","link":"https:\/\/www.khas.edu.tr\/en\/it-classroom-and-auditorium-technology-support-services\/","title":{"rendered":"IT-Classroom and Auditorium Technology Support Services"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"33285\" class=\"elementor elementor-33285 elementor-26355\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e4044fa e-flex e-con-boxed e-con e-parent\" data-id=\"e4044fa\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-75ab958 elementor-widget elementor-widget-html\" data-id=\"75ab958\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<link rel=\"stylesheet\" href=\"https:\/\/cdn.jsdelivr.net\/npm\/bootstrap-icons@1.11.3\/font\/bootstrap-icons.min.css\">\r\n\r\n<style>\r\n  :root {\r\n    --accent:   #0A3D91;\r\n    --accent-2: #1F5FBF;\r\n    --text:     #0b1324;\r\n    --muted:    #6c757d;\r\n    --bg:       #f7f9fc;\r\n    --line:     #e8eef6;\r\n  }\r\n  .learn-page { color: var(--text); background: #fff; }\r\n  .learn-hero {\r\n    background: linear-gradient(0deg, #ffffff 0%, #ffffff 30%, var(--bg) 30%, var(--bg) 100%);\r\n    border-radius: 16px; padding: 32px 24px 24px; border: 1px solid var(--line);\r\n  }\r\n  .eyebrow { font-size:.85rem; letter-spacing:.08em; color:var(--accent-2); text-transform:uppercase; font-weight:600; display:flex; gap:.5rem; align-items:center; }\r\n  .learn-hero h1 { font-weight:700; margin:6px 0 8px; color:var(--accent); display:flex; gap:.5rem; align-items:center; }\r\n  .learn-hero p.lead { color:var(--muted); max-width:820px; }\r\n\r\n  .learn-card { border:1px solid var(--line)!important; border-radius:14px; background:#fff; transition:box-shadow .2s, transform .2s; }\r\n  .learn-card:hover { box-shadow:0 8px 24px rgba(10,61,145,.08); transform:translateY(-2px); }\r\n  .learn-card .card-title { font-size:1.05rem; color:var(--accent); font-weight:700; margin-bottom:.75rem; display:flex; gap:.5rem; align-items:center; }\r\n  .check-list { list-style:none; padding-left:0; margin:0; }\r\n  .check-list li { position:relative; padding-left:28px; margin:.35rem 0; }\r\n  .check-list li::before { content:\"\u2713\"; position:absolute; left:0; top:0; color:var(--accent-2); font-weight:700; }\r\n<\/style>\r\n\r\n<section class=\"learn-page container my-5\">\r\n  <header class=\"learn-hero mb-4\">\r\n    <div class=\"eyebrow\"><i class=\"bi bi-hdd-network\"><\/i> Directorate of Information Technologies<\/div>\r\n    <h1><i class=\"bi bi-building-gear\"><\/i> Classroom and Hall Technologies Services<\/h1>\r\n    <p class=\"lead\">\r\n      The Directorate of Information Technologies ensures the uninterrupted operation of the technological infrastructure in all classrooms, laboratories, and halls at our university.\r\n      Installation, maintenance, technical assistance, and event support services are provided to support the educational processes of our academic\/administrative staff and students.\r\n    <\/p>\r\n  <\/header>\r\n\r\n  <div class=\"row g-3\">\r\n    <div class=\"col-md-6\">\r\n      <div class=\"card learn-card h-100\">\r\n        <div class=\"card-body\">\r\n          <div class=\"card-title\"><i class=\"bi bi-calendar-check\"><\/i> Daily Operations and Coordination<\/div>\r\n          <p class=\"small text-muted mb-3\">\ud83d\udcf8 Image here<\/p>\r\n          <ul class=\"check-list mb-0\">\r\n            <li>Routine checks of classroom and hall equipment are performed every weekday morning starting at <strong>08:30<\/strong>.<\/li>\r\n            <li><strong>Instant support<\/strong> is provided throughout the day to ensure the smooth progress of classes and events.<\/li>\r\n            <li>Hall reservations are tracked via the <strong>SAP<\/strong> system, and coordination is carried out with relevant units.<\/li>\r\n            <li>Technical preparation and on-site support teams are assigned for special events planned for the weekend.<\/li>\r\n          <\/ul>\r\n        <\/div>\r\n      <\/div>\r\n    <\/div>\r\n\r\n    <div class=\"col-md-6\">\r\n      <div class=\"card learn-card h-100\">\r\n        <div class=\"card-body\">\r\n          <div class=\"card-title\"><i class=\"bi bi-headset\"><\/i> Technical Support and User Services<\/div>\r\n          <p class=\"small text-muted mb-3\">\ud83d\udcf8 Image here<\/p>\r\n          <ul class=\"check-list mb-0\">\r\n            <li>Immediate intervention is provided for <strong>software, internet, or hardware problems<\/strong> experienced during classes or events.<\/li>\r\n            <li>Connection and broadcasting support is provided for <strong>Microsoft Teams<\/strong> and <strong>Zoom<\/strong>-based events.<\/li>\r\n            <li>User requests regarding devices such as podiums, TVs, cameras, and microphones are evaluated and resolved on-site.<\/li>\r\n            <li>In emergencies, technical personnel are directed to the relevant hall for rapid intervention.<\/li>\r\n          <\/ul>\r\n        <\/div>\r\n      <\/div>\r\n    <\/div>\r\n  <\/div>\r\n\r\n  <div class=\"row g-3 mt-0\">\r\n    <div class=\"col-md-6\">\r\n      <div class=\"card learn-card h-100\">\r\n        <div class=\"card-body\">\r\n          <div class=\"card-title\"><i class=\"bi bi-tools\"><\/i> Hardware and System Maintenance<\/div>\r\n          <p class=\"small text-muted mb-3\">\ud83d\udcf8 Image here<\/p>\r\n          <ul class=\"check-list mb-0\">\r\n            <li>Comprehensive maintenance of sound, lighting, and visual systems is performed at the beginning of each semester.<\/li>\r\n            <li>New technologies are monitored, and suggestions are developed for the improvement of existing systems.<\/li>\r\n            <li>Equipment calibration and performance settings are checked regularly.<\/li>\r\n            <li>Device status is monitored through active inventory management to ensure sustainability.<\/li>\r\n          <\/ul>\r\n        <\/div>\r\n      <\/div>\r\n    <\/div>\r\n\r\n    <div class=\"col-md-6\">\r\n      <div class=\"card learn-card h-100\">\r\n        <div class=\"card-body\">\r\n          <div class=\"card-title\"><i class=\"bi bi-display\"><\/i> Equipment and Device Management<\/div>\r\n          <p class=\"small text-muted mb-3\">\ud83d\udcf8 Image here<\/p>\r\n          <ul class=\"check-list mb-0\">\r\n            <li>Signal strength, sound quality, and coverage area of podium, desk, and handheld microphones are tested regularly.<\/li>\r\n            <li>Stage lights, projection devices, and spot lighting are checked at scheduled intervals.<\/li>\r\n            <li>Filters, lamp life, and cleaning maintenance of projection devices are tracked.<\/li>\r\n            <li>Devices delivered for mobile use are tracked, and return processes are recorded.<\/li>\r\n          <\/ul>\r\n        <\/div>\r\n      <\/div>\r\n    <\/div>\r\n  <\/div>\r\n\r\n  <div class=\"row g-3 mt-0\">\r\n    <div class=\"col-md-12\">\r\n      <div class=\"card learn-card\">\r\n        <div class=\"card-body\">\r\n          <div class=\"card-title\"><i class=\"bi bi-person-lines-fill\"><\/i> Communication and Support Channels<\/div>\r\n          <p class=\"mb-2\">\r\n            All applications regarding technical support, maintenance requests, or hall planning should be sent to <a href=\"mailto:bt@khas.edu.tr\">bt@khas.edu.tr<\/a> or submitted via the \r\n            <a href=\"https:\/\/my.khas.edu.tr\/content\/tickets\" target=\"_blank\" rel=\"noopener\">IT Support System<\/a>.\r\n          <\/p>\r\n          <p class=\"mb-0\"><small>Working Hours: <strong>08:30 \u2013 17:30<\/strong> | In emergencies, relevant technical unit supervisors provide direct support on the field.<\/small><\/p>\r\n        <\/div>\r\n      <\/div>\r\n    <\/div>\r\n  <\/div>\r\n<\/section>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Directorate of Information Technologies Classroom and Hall Technologies Services The Directorate of Information Technologies ensures the uninterrupted operation of the technological infrastructure in all classrooms, laboratories, and halls at our university. Installation, maintenance, technical assistance, and event support services are provided to support the educational processes of our academic\/administrative staff and students. Daily Operations and [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"slim_seo":{"title":"IT-Classroom and Auditorium Technology Support Services - Kadir Has University","description":"Directorate of Information Technologies Classroom and Hall Technologies Services The Directorate of Information Technologies ensures the uninterrupted operation"},"footnotes":""},"birimler":[188],"class_list":["post-33285","page","type-page","status-publish","hentry","birimler-it"],"_links":{"self":[{"href":"https:\/\/www.khas.edu.tr\/en\/wp-json\/wp\/v2\/pages\/33285","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.khas.edu.tr\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.khas.edu.tr\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.khas.edu.tr\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.khas.edu.tr\/en\/wp-json\/wp\/v2\/comments?post=33285"}],"version-history":[{"count":4,"href":"https:\/\/www.khas.edu.tr\/en\/wp-json\/wp\/v2\/pages\/33285\/revisions"}],"predecessor-version":[{"id":33290,"href":"https:\/\/www.khas.edu.tr\/en\/wp-json\/wp\/v2\/pages\/33285\/revisions\/33290"}],"wp:attachment":[{"href":"https:\/\/www.khas.edu.tr\/en\/wp-json\/wp\/v2\/media?parent=33285"}],"wp:term":[{"taxonomy":"birimler","embeddable":true,"href":"https:\/\/www.khas.edu.tr\/en\/wp-json\/wp\/v2\/birimler?post=33285"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}